RT99 values the privacy of every member. This page clearly explains how we collect, use, store, and protect your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).
The core principles that shape how rt99 handles every Malaysian member's personal data with integrity and accountability.
RT99 only collects personal data that is genuinely necessary to provide platform services — nothing more. We do not collect irrelevant data purely for commercial or analytical purposes unrelated to your use of our services.
Your data is protected with 256-bit SSL encryption, strict internal access controls, real-time anomaly monitoring, and secure data backup procedures. rt99's servers undergo regular security audits by independent experts.
RT99 never sells, rents, or shares members' personal data with any third party for marketing or commercial purposes. Your data belongs to you — it is not a commodity we trade with advertisers or data brokers.
You have the full right to access, correct, transfer, or request the deletion of your personal data held by rt99 at any time. All such requests will be processed within 14 business days by our privacy team.
RT99 is committed to being transparent about the data we collect and how it is used. This Privacy Policy is written in plain, straightforward English — not confusing legal jargon — so every member truly understands their rights.
All of rt99's data handling practices fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). RT99 ensures that every PDPA principle — including notice, choice, disclosure, security, data integrity, access, and accountability — is upheld across every aspect of our operations.
Important Note: This Privacy Policy explains how RT99 collects, uses, and protects your personal information. By using the rt99 platform, you agree to the practices described in this document. Please read it carefully and contact us if you have any questions.
This Privacy Policy is published by RT99 ("we", "the rt99 platform") and applies to all members who use the rt99 platform via the rt99-jit.com website, mobile application and all related services. This document outlines our privacy practices regarding the collection, use, storage, sharing and protection of members' personal data, in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA).
RT99 believes that member trust is our most valuable asset. Protecting your personal data is not merely a legal obligation for us — it is a moral responsibility we take seriously. We are committed to ensuring that every decision involving your data is made with your best interests and privacy as the priority.
Scope of This Privacy Policy covers all personal data collected through the account registration process, use of the rt99 platform, financial transactions via Touch 'n Go eWallet, DuitNow, FPX, GrabPay, Boost, or ShopeePay, and your communications with the rt99 customer support team.
RT99 collects various types of personal data necessary to provide a secure, fair, and fully functional platform experience. The data we collect can be categorised as follows:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity | Full name, date of birth, identification card number | Required for registration |
| Contact | Malaysia phone number, email address | Required for account verification |
| Finance | Deposit records, withdrawal records, transaction history | Required for payment processing |
| Usage | Betting history, game preferences, login records | For service improvement |
| Technical | IP address, device type, web browser, general location | For security and fraud detection |
| Communication | Support chat records, emails, feedback | For customer service records |
RT99 does not collect sensitive data such as medical information, religious beliefs, political views, or biometric information, unless required by law for specific identity verification purposes.
Rt99 collects your personal data through several different methods, depending on how you interact with our platform:
Age Verification: RT99 may request age verification documents at any time to ensure members are at least 18 years old. This is a protective measure we take seriously and cannot be waived under any circumstances.
RT99 uses collected personal data solely for legitimate purposes necessary to operate the platform. The following outlines those purposes and the legal basis that permits each:
RT99 does not sell, rent, or disclose members' personal data to third parties for marketing or commercial purposes unrelated to the provision of rt99 services. However, under the following limited circumstances, rt99 may share your data with certain parties:
All third parties that receive data from rt99 are bound by strict confidentiality agreements and are prohibited from using that data for any purpose other than what is specified in their service agreement with rt99. RT99 is not responsible for the privacy practices of third parties that have no contractual relationship with us.
Protecting members' personal data is rt99's highest technical priority. We implement multiple layers of security to ensure your data is safeguarded against unauthorized access, disclosure, alteration, or destruction:
While rt99 implements industry-leading security measures, no system can guarantee absolute 100% security. You also play an important role in protecting your account — use a strong, unique password, never share your login credentials with anyone, and enable two-factor authentication (2FA) in your rt99 account settings.
RT99 retains member personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by Malaysian law. The general retention periods that apply are as follows:
Once the applicable retention period expires, your data will be securely deleted or anonymised in accordance with rt99's approved data disposal procedures, unless there is a legal obligation to retain it for longer.
The rt99 platform uses cookies and similar tracking technologies to enhance your experience, maintain account security and ensure platform features function correctly. Cookies are small text files stored on your device when you visit rt99-jit.com.
You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the rt99 platform and your ability to log in or carry out transactions securely.
As an rt99 member and data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data:
Requesting a copy of the personal data rt99 holds about you, along with information on how it is used.
Requesting rt99 to correct your personal data that is inaccurate, incomplete, or out of date.
Requesting the deletion of your personal data under certain circumstances — subject to rt99's legal obligations.
Withdraw your consent for the processing of your personal data based on consent at any time.
Request that rt99 restrict the processing of your data under certain circumstances while a dispute is being resolved.
Request your personal data in a machine-readable format for the purpose of transferring it to another platform.
To exercise any of these rights, please submit a written request to the rt99 privacy team at support@rt99-jit.com with the subject line "PDPA Privacy Rights Request". RT99 will process your request within 14 working days from the date of receipt. In more complex cases, this period may be extended to 30 days, with notice provided to you.
The rt99 platform is not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children or minors. RT99 has a strict age verification process at registration to ensure all members meet the minimum age requirement.
If you are a parent or guardian and become aware that your child or underage dependent has registered an rt99 account, please contact us immediately via live chat or email at support@rt99-jit.com. RT99 will close the account and delete all associated data promptly once the user's underage status has been verified.
Responsible Gaming for the Protection of Minors: RT99 is fully committed to preventing underage access to the betting platform. If you suspect a minor is using rt99, please report it to us immediately. All such reports will be acted upon without exception.
RT99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or changes in how the rt99 platform operates. When significant changes occur, we will:
We encourage you to review this Privacy Policy page periodically. Continued use of the rt99 platform after any changes to this Privacy Policy are published will be considered acceptance of the updated privacy terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, rt99's privacy team is here to help:
If you are unsatisfied with rt99's response to your privacy-related request, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia under the Personal Data Protection Act 2010.
When you register an account at rt99 and start using the platform — whether to bet on a Malaysia Super League match, follow Lee Zii Jia's badminton odds at a BWF tournament, or play Live Casino late at night — you are entrusting us with your personal information. That trust is not something rt99 takes lightly. Every time a Malaysian member provides their name, phone number, or makes a deposit via Touch 'n Go eWallet or DuitNow into their rt99 account, we are fully aware of the significant responsibility that comes with that information.
Malaysia's Personal Data Protection Act 2010 (PDPA) is the legal framework governing how companies handle the personal data of Malaysians. RT99 doesn't comply with the PDPA simply because it's a legal obligation — we genuinely believe the principles it embodies are the right and fair way to operate. The notice and choice principle means you know what we collect and have a say in it. The security principle means we take protecting your data seriously. The data integrity principle means we keep the information we hold accurate and up to date. For rt99, these aren't just compliance checkboxes — they are core operating values we stand by.
One aspect of rt99's privacy policy we want to highlight concerns financial transaction data. When you make a deposit via FPX or withdraw winnings to your GrabPay or Boost account, that transaction information is recorded by rt99 for very specific purposes — to process your transaction, detect fraud, and meet financial reporting requirements under Malaysian law. This data is not used to build a marketing profile of your spending habits, nor is it sold to third parties. This is a commitment we uphold firmly.
The issue of multiple accounts — which rt99 regularly addresses — is closely tied to data privacy. When someone attempts to open a second account using a false identity or someone else's identity, they are simultaneously violating two things: rt99's Terms & Conditions, and Malaysian law concerning the use of false identities. RT99's sophisticated detection system, capable of identifying multiple accounts, not only protects the integrity of the platform but also safeguards the identities of legitimate members from potential misuse by irresponsible parties.
Regarding the recording of your historical betting data — every Malaysia Super League match you wagered on, every roulette table you joined, every MLBB MPL Malaysia match you followed on rt99's esports section — this data is stored and used primarily for two purposes: first, to ensure your win and loss records are accurate and fair; second, to fulfil rt99's obligations under anti-money laundering regulations, which require financial transaction records to be retained for a specified period. We do not use your betting history to "adjust odds" unfairly against you or for any form of unethical price discrimination.
One thing many members are unaware of is their right under PDPA 2010 to request access to the personal data rt99 holds on them. If you'd like to know exactly what information we have on file about you, you can submit a request via email to our privacy team. We will compile and deliver your data report in a clear, easy-to-understand format within 14 business days. This is not a complicated or bureaucratic process — we want it to be straightforward and accessible to all Malaysian members.
Rt99 wants to emphasise that data security is not a one-off project — it is an ongoing process that requires consistent investment and attention. rt99's cybersecurity team of more than 20 specialists works continuously to identify emerging threats, update protection systems and stress-test our data infrastructure. The independent security audits we undergo on a regular basis ensure that rt99's security standards always keep pace with the latest developments in the industry. Your trust in rt99 to safeguard your personal data is a responsibility we take very seriously — and we are committed to remaining worthy of that trust.
Quick answers to the questions members ask most about rt99's privacy and data protection practices.
The full terms of use for the rt99 platform — member rights, betting rules, payments, and the liability limits applicable to all Malaysian users.
Betting limit tools, temporary self-exclusion, permanent self-exclusion and support resources provided by rt99 for Malaysian members.
Get to know rt99 — our history, mission, core values, and the team behind Malaysia's trusted betting platform with over 500,000 active members.
Complete answers to the most frequently asked questions by rt99 members regarding accounts, payments, betting, and privacy.
Join over 500,000 Malaysian members who have trusted rt99 — a platform that protects your privacy while delivering a superior betting experience with competitive odds and fast payouts.