Official RT99 Documents

Terms & Conditions RT99 – Platform Terms of Use for Malaysia

This page contains all terms and conditions governing the use of the rt99 platform. Please read carefully before registering or using any of our services. By registering, you agree to comply with all conditions stated herein.

Last Updated: 1 January 2026 Bahasa Melayu
Legal & Binding Document
Applicable to all RT99 Malaysia members
Minimum age requirement of 18 years
One account per individual
All member information must be accurate
Responsible gambling is encouraged
RT99 reserves the right to change the terms at any time

Key Things You Need to Know

Six key points summarised from the RT99 Terms & Conditions to help you understand your rights and responsibilities as a member.

Member Eligibility

You must be at least 18 years of age and legally eligible to use the rt99 platform. Only one account is permitted per individual, phone number, and IP address.

Deposits & Withdrawals

All financial transactions on rt99 are processed through supported Malaysian payment methods — Touch 'n Go eWallet, DuitNow, FPX, GrabPay, Boost, and ShopeePay. No fees are charged for standard deposits and withdrawals.

Bonus & Promotions

All rt99 bonuses are subject to rollover requirements and validity periods. The minimum rollover requirement is 1x unless otherwise stated. Bonuses cannot be withdrawn directly without first fulfilling the applicable rollover conditions.

Account Security

You are responsible for keeping your rt99 account password confidential. RT99 will not be liable for any losses resulting from unauthorised access if you have shared your login credentials with another party.

Account Suspension & Closure

RT99 reserves the right to suspend or close the account of any member who violates these terms, engages in fraud, operates multiple accounts, or partakes in any activity that undermines the integrity of the platform, without prior notice.

Changes to Terms

RT99 reserves the right to amend, update, or add to any part of these Terms & Conditions at any time. Significant changes will be communicated to members via email or in-platform notifications on rt99.


Important: Please read this document carefully. By registering or using the rt99 platform, you confirm that you have read, understood, and agreed to be bound by all Terms & Conditions stated below. If you do not agree with any part, please do not use the rt99 platform.

1. Introduction & Acceptance of Terms

These Terms & Conditions constitute a legally binding agreement between you ("Member" or "User") and RT99 ("Company", "we", or "the rt99 platform") regarding your use of the website, mobile application, and all services provided by rt99 under the domain rt99-jit.com.

This document covers all aspects of using the rt99 platform, including account registration, deposits and withdrawals, sports betting, Live Casino participation, roulette, slots, esports, and use of the VIP Rewards programme. All these services are subject to the terms set out herein.

By registering an rt99 account, you explicitly confirm that you have read and fully understood these Terms & Conditions, that you are at least 18 years of age, and that you are not subject to any local legal restrictions that prohibit the use of platforms of this nature.

RT99 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. The latest version will always be available on this page with a clearly indicated update date. Continued use of the rt99 platform after any amendments constitutes your acceptance of the updated terms.

2. Eligibility & Registration Requirements

To register and use the rt99 platform, you must meet all of the following eligibility requirements without exception:

  • Be at least 18 years old at the date of registration. RT99 takes the protection of minors seriously and reserves the right to request proof of age at any time.
  • Are acting as a private individual on your own behalf, and not on behalf of any other party or business entity.
  • Is not on an active self-exclusion list at rt99 or any other platform that shares exclusion information with rt99.
  • Providing accurate, current, and complete registration details including your full name, an active Malaysian phone number, and a valid email address.
  • Has never held an rt99 account that was closed, suspended, or banned due to a prior terms violation.

RT99 reserves the right to reject any registration application or close an existing account without providing reasons if there is reasonable suspicion that the information submitted is false, inaccurate, or does not meet the eligibility requirements above.

3. RT99 Member Account

Each individual is only permitted to hold one rt99 account only. Holding multiple accounts — whether under different names, phone numbers, email addresses, or IP addresses — is strictly prohibited and constitutes a serious breach of these terms.

You are solely responsible for:

  • Keeping your rt99 account password and login credentials confidential.
  • Ensuring that access to your rt99 account is exclusively your own — do not share your login credentials with anyone.
  • Notify rt99 immediately via live chat or email support@rt99-jit.com if you suspect your account has been accessed without authorisation.
  • Keeping your personal account information up to date whenever changes occur, especially the phone number and email address used for transaction verification.

Important Note: RT99 will not be held liable for any financial loss or damage resulting from unauthorised access to your account if it is established that you shared your login credentials or failed to report the unauthorised access within a reasonable time.

4. Deposits & Withdrawals

All financial transactions on the rt99 platform are processed exclusively through the following payment methods approved for the Malaysian market:

  • Touch 'n Go eWallet
  • DuitNow (QR and direct transfer)
  • FPX – Online banking (Maybank2u, CIMB Clicks, Hong Leong Connect, and others)
  • GrabPay
  • Boost
  • ShopeePay

The minimum deposit amount is RM10 per transaction. The minimum withdrawal amount is RM30. All deposits are credited to your rt99 account in under 60 seconds after payment is successfully confirmed.

Withdrawals are processed in the order they are received and completed within a timeframe based on your VIP membership tier. RT99 reserves the right to request additional verification for withdrawals exceeding RM2,000 per transaction for identity verification and compliance purposes. RT99 does not charge any fees for deposits or withdrawals — any additional charges that may apply are imposed by the payment service provider itself.

Funds deposited into your rt99 account must be legally owned by you. RT99 maintains a strict anti-money laundering policy and will report information to the relevant authorities if there are signs of suspicious or unlawful transactions.

5. Betting Rules

All bets placed on the rt99 platform are final once confirmed. Confirmed bets cannot be cancelled or amended except under the following circumstances as defined by rt99:

  • A match is cancelled or postponed and not resumed within 48 hours — in such cases, the stake will be refunded to your rt99 account.
  • Odds displayed that contain a significant technical error compared to the true market value — rt99 reserves the right to void such bets and refund your stake.
  • The "Cash Out" feature is activated by the member before the match result is determined — the payout will be calculated based on the Cash Out value at the time the request is received.

RT99 provides over 100 market types for every major match, covering Malaysia Super League football, EPL, La Liga, BWF badminton, MLBB esports, and more. Odds across all these markets are updated in real time and reflect current market value. Minimum and maximum bet limits for each market are displayed on the bet slip before the bet is confirmed.

6. RT99 Bonuses & Promotions

RT99 offers a variety of bonuses and promotions from time to time for both new and existing members. Each bonus is subject to specific terms that will be stated on the relevant promotions page. The general conditions that apply to all rt99 bonuses are as follows:

  • Every bonus comes with its own terms rollover that must be met before bonus funds and any associated winnings can be withdrawn. The minimum rollover requirement at rt99 is 1x unless otherwise stated on the promotions page.
  • Every bonus has a validity period as stated. Bonuses not used within that period will expire automatically without notice.
  • The welcome bonus may only be claimed once only for each new member.
  • RT99 reserves the right to withdraw, modify, or terminate any promotion at any time without prior notice in cases of abuse or exceptional circumstances.
  • Members suspected of abusing promotions — including opening multiple accounts solely to claim bonuses — will be subject to immediate account suspension.

rt99 VIP Rewards Programme with five tiers from Bronze to Diamond, each operating under its own terms as fully detailed on the VIP Rewards page. Cashback of up to 20% and monthly rebates are credited automatically with no manual claim required from members.

7. Security & Data Privacy

RT99 takes the protection of all members' personal data seriously. All data you provide during registration and use of the rt99 platform is processed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Full details on how we collect, process, and protect your data are available on our Privacy Policy page.

On the technical security front, the rt99 platform employs:

  • 256-bit SSL encryption for all communications between your device and rt99's servers.
  • Two-factor authentication (2FA) as an optional additional security layer for all members.
  • A 24/7 active account monitoring system that automatically detects suspicious activity.
  • Additional identity verification procedures for large financial transactions.

RT99 will never ask for your account password via email, WhatsApp, or any other communication channel. If you receive any communication requesting sensitive rt99 account information, please report it to our security team immediately.

8. Prohibited Activities

The following activities are strictly prohibited on the rt99 platform and may result in immediate account suspension or closure without notice, forfeiture of account balance, and legal action where applicable:

  • Opening or using more than one rt99 account in your own name or on behalf of another person.
  • Using automation software, bots, scripts, or any technical tools to access or operate the rt99 platform without authorisation.
  • Coordinating bets with other members to manipulate outcomes or gain an unfair advantage (match fixing or coordinated arbitrage).
  • Using information not available to the public to gain an unfair advantage in betting.
  • Processing any financial transaction through the rt99 platform for the purpose of money laundering or illegal financing.
  • Registering using a false identity, another person's information, or information obtained unlawfully.
  • Abusing the rt99 bonus system, including opening multiple accounts solely to claim the welcome bonus repeatedly.

RT99 employs advanced detection systems capable of identifying abnormal usage patterns, multiple accounts originating from the same IP address, and suspicious coordinated activity. Actions taken against violations of these terms are final and non-appealable except in extraordinary circumstances approved by rt99 management.

9. Account Suspension & Closure

RT99 reserves the right to temporarily suspend or permanently close any member's account at any time for the following reasons:

  • Violation of any part of these Terms & Conditions.
  • There is reasonable suspicion that the account is being used for fraudulent activity, money laundering, or other unlawful activities.
  • Failure to provide the requested identity verification documents within the stipulated timeframe.
  • A member's own request for account closure or self-exclusion.
  • Instructions from the relevant authorities.

When an account is suspended, all pending bets will be settled in accordance with standard procedures. Any valid account balance (excluding funds obtained through unauthorised means) will be returned to the member via the original payment method within a reasonable timeframe after the investigation is concluded, subject to rt99's legal obligations.

10. RT99 Liability Limits

The rt99 platform is provided "as is" and rt99 makes no guarantee that the service will be available at all times, free from errors or interruptions. To the extent permitted by Malaysian law, RT99 shall not be liable for:

  • Any financial loss resulting from unfavourable betting outcomes.
  • Service interruptions due to system maintenance, unforeseen technical issues, or force majeure events.
  • Losses resulting from unauthorised access to your account if you have shared your login credentials yourself.
  • Odds changes that occur automatically during the processing of your bet due to network delays on your end.

RT99's maximum liability to any member under any circumstances shall not exceed the total deposits made by that member in the 30 days preceding the liability claim.

11. Responsible Gambling

RT99 believes that betting should be a source of entertainment, not stress or financial burden. As such, rt99 provides a range of responsible gambling tools that you can access at any time through your account settings:

  • Daily / Weekly / Monthly Deposit Limits — set your own maximum deposit limit to manage your spending.
  • Loss Limit — set the maximum amount you allow yourself to lose within a given period.
  • Temporary Self-Pause — take a break from the rt99 platform for 24 hours, 7 days, or 30 days based on your needs.
  • Permanent Self-Exclusion — permanently close your rt99 account if you feel that betting is having a negative impact on your life.

All members who apply for self-exclusion will be treated with full respect and without further questioning. More information on support resources for gambling-related issues is available on our Responsible Gambling page. If you need immediate assistance, please contact the rt99 support team via live chat.

12. Dispute Resolution

Should any dispute arise regarding an account, transaction, bet, or any aspect of rt99's services, the following process should be followed:

  • Step 1 — Contact RT99 Support: Submit a complaint via live chat or email support@rt99-jit.com with full details of the dispute. The rt99 support team will respond within 24 business hours.
  • Step 2 — Escalation: If an issue cannot be resolved at the standard customer support level, you may request an escalation to an rt99 supervisor or senior manager.
  • Step 3 — Final Decision: RT99's decision following a thorough investigation is final and binding in all matters involving the interpretation of these Terms & Conditions.

These Terms & Conditions and all disputes arising from them are governed by the laws of Malaysia. Any legal action arising therefrom shall be handled by a court of competent jurisdiction in Malaysia.

13. Changes to Terms & Conditions

RT99 reserves the right to amend these Terms & Conditions at any time. Where significant changes are made, rt99 will notify members via:

  • In-account notifications on your next login to rt99.
  • Email to the address registered to your account.
  • Statement on the rt99-jit.com homepage.

Minor editorial or clarification changes may be made without specific notice. The "Last Updated" date at the top of this page will always reflect the most current version of this document. It is your responsibility as a member to review this page periodically to ensure you remain informed of the latest terms governing your use of the rt99 platform.

14. Contact RT99

If you have any questions, concerns, or feedback regarding these Terms & Conditions, the RT99 team is ready to assist through the following channels:

  • Live Chat: Available on the rt99 platform — the fastest way to get an immediate response in under 2 minutes.
  • Email: support@rt99-jit.com — response within 4 business hours.
  • VIP Account Manager: For Platinum and Diamond members, please contact your dedicated personal account manager directly.

All rt99 support operates 24 hours a day, 7 days a week, including Malaysian public holidays. Support communications are available in both Bahasa Malaysia and English, based on your preference.


Why RT99's Terms & Conditions Are Designed to Protect You, Not Bind You

Many people assume a platform's terms and conditions are documents packed with impenetrable legal language, designed solely to protect the company and burden the user. At rt99, we want to set the record straight — our Terms & Conditions are a two-way protection document. They protect you as a member just as much as they protect the rt99 platform, and here's why.

Take the "one account per individual" rule, which is often misunderstood as an inconvenient restriction. In reality, this rule exists to protect you. When multiple accounts are permitted, bad actors can exploit the bonus system — registering repeatedly to claim welcome bonuses multiple times and then manipulating betting markets using different accounts. This ultimately harms members who play fairly, as bonus values and odds have to be reduced to compensate for that abuse. RT99 protects its community of fair-play members by consistently enforcing this limit.

Rollover requirements for bonuses are another aspect that is frequently misunderstood. The 1x rollover requirement used by rt99 as a minimum is among the lowest in the Malaysian market. This means that if you receive a RM50 bonus, you only need to place bets totalling RM50 (once the bonus value) before you can withdraw those funds. Compare this with other platforms that may impose 10x, 20x, or even 30x rollovers — meaning you would need to wager RM500 or RM1,500 for the same bonus. RT99 sets a fair rollover standard because we want the bonuses we offer to be genuinely rewarding for members, not just eye-catching figures in an advertisement that are nearly impossible to redeem.

RT99's account suspension policy, while firm, is in place to protect all members who play fairly. When rt99 closes accounts involved in fraud or the use of automated bots, we are safeguarding the integrity of the betting markets you rely on. Fair betting means all members — including you — compete on equal footing, not against players using illegal technological tools to gain an advantage. RT99's action against dishonest players is a concrete measure to uphold a fair betting experience for the majority of members who play with integrity.

One thing rt99 is particularly proud of is the transparency of this terms document. We have deliberately avoided overly technical legal language, choosing instead to present key conditions in plain English that everyday Malaysian users can understand. We want every rt99 member to genuinely know their rights and responsibilities — not just click "I Agree" without reading. That is why we also provide a summary of key points at the top of this page, making the most important information easy to access without having to read through every word of a lengthy document.

Regarding the responsible gaming tools we provide — deposit limits, loss limits, temporary self-pause, and permanent self-exclusion — these are not merely requirements that rt99 fulfils for regulatory compliance. They represent our genuine commitment to member wellbeing. RT99 believes that members who play within their means and enjoy betting as entertainment rather than an escape are members who will stay with rt99 for the long term. Platforms that exploit member vulnerabilities may see short-term gains, but rt99 chooses to build lasting trust with our Malaysian member community.

RT99's dispute resolution process is designed to be straightforward and accessible. We do not require you to engage a lawyer or go through a lengthy, burdensome process to resolve account or betting issues. Simply reach out via live chat or email, describe your concern clearly, and the rt99 team will handle it professionally and within a reasonable timeframe. That is a commitment we stand by — because your trust is rt99's most valuable asset.

Frequently Asked Questions About RT99 Terms & Conditions

Quick answers to the most frequently asked questions about the rt99 platform's terms and conditions.

Yes, accepting rt99's Terms & Conditions is a mandatory requirement to register and use the platform. When you create a new rt99 account, you will be asked to tick a consent checkbox confirming that you have read, understood, and agreed to these terms. Continued use of the rt99 platform following any changes to these terms will also be considered acceptance of the updated terms.

No. Every individual must register using their own accurate and valid personal information. Opening an rt99 account using another person's name, phone number, or identity details is a serious breach of these terms, regardless of the reason — whether for a family member, a friend, or any other party. Anyone who wishes to use the rt99 platform must register their own account directly using their own valid personal information.

If your rt99 account is suspended, any funds legitimately earned will be safeguarded. RT99 will first conduct an investigation — typically within 3 to 7 business days. Once the investigation is complete, your valid balance (excluding any bonus that has not met rollover requirements or funds suspected of being unlawfully obtained) will be returned to you via your original payment method. You may contact the rt99 support team for further information on your account status during this process.

For significant changes, rt99 will send a notification to all active members via their registered email address and display a notice within the rt99 platform upon their next login. The "Last Updated" date at the top of this Terms & Conditions page will always be updated to reflect the current version of the document. RT99 recommends that you review this page regularly, especially before making a large deposit or using any new promotion.

A 1x rollover means you are required to place bets totalling once (1x) the bonus amount received before you can withdraw those funds. Simple example: you receive a bonus of RM100 with a 1x rollover requirement. This means you need to place bets totalling RM100 (regardless of win or loss) to fulfil the requirement. Once you have wagered RM100, any remaining bonus balance along with associated winnings may be withdrawn without any further restrictions from rt99.

Other Important RT99 Information Pages

Privacy Policy

Learn how rt99 collects, processes, and protects your personal data in accordance with Malaysia's PDPA 2010.

Responsible Gaming

A complete guide to betting limit tools, self-exclusion, and responsible gambling resources provided by rt99.

About Us

The rt99 story — a Malaysian betting platform that has served over 500,000 active members since 2018 with integrity at its core.

Frequently Asked Questions

Complete answers to the most frequently asked questions by rt99 members on accounts, payments, and betting.

Familiar with Our Terms? Register Now

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